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Platform FeaturesAccount & Support

Account and support

Use Account settings to review your account, adjust preferences, and send feedback to the Lona team.

Open Account settings

  1. Open the account menu from your avatar.
  2. Select Account settings.

The Settings page shows your name, avatar, and primary email address in the Account section. These details are provided by your sign-in account.

Adjust preferences

The Settings page includes these preferences:

  • UI Density: choose Compact, Comfortable, or Spacious to change how much content fits on screen.
  • Product Analytics: allow or disable product-usage analytics.
  • Marketing Emails: opt in or out of product updates and tips.

Preference changes apply to your account or current browser as indicated by the setting. You can withdraw marketing-email consent at any time.

Send feedback

You can send feedback from any of these entry points:

  • In Account settings, open the Feedback section and select Send feedback. This opens Submit Platform Feedback, where you can describe an issue or suggestion and optionally attach files.
  • Open /feedback to use the Feedback page. Choose a reaction or topic, add details, and select Share my feedback.

The feedback form sends your message to the Lona team. You can optionally attach images, documents, spreadsheets, text files, or a ZIP archive.

Sign out or delete your account

The Danger zone section contains Sign out and Delete account.

  • Sign out ends the session on the current device. Confirm with Yes, log out.
  • Delete account permanently deletes the account and its data. It also cancels the subscription. Confirm only if you are sure: the action cannot be undone.
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