Cookie Policy

Last Updated: October 16, 2025

What Are Cookies?

Cookies are small text files that are generated on your computer through your browser when it is connected to a website and that allow us to make your experience more efficient, as well as to know more information.

Cookies can be used to collect and store user data while connected to provide the requested services and are not usually retained (session cookies), or to retain user data for other future services and they can be retained for indefinite time (persistent cookies). Cookies may be own or third party.

Types of Cookies

Technical Cookies

Facilitate user navigation and the use of different options or services offered by the website, such as identifying the session, allowing access to certain areas, facilitating orders, purchasing, filling out forms, registration, security, facilitating functionalities (videos, social networks, etc.).

Personalization Cookies

Allow the user to access the services according to their preferences (language, browser, configuration, etc.).

Analysis Cookies

Allow anonymous analysis of the behavior of web users and that allow user activity to be measured and navigation profiles to be developed in order to improve websites.

Cookies Used on This Website

Essential Cookies (Always Active)

These cookies are necessary for the website to function and cannot be disabled:

Cookie NamePurposeDomainDuration
LonaCookieConsentStores user's cookie consent preference.lona.agency1 year
__sessionUser authentication and session management (Clerk).lona.agencySession
__client_uatUser authentication token (Clerk).lona.agencySession
NEXT_LOCALEStores user's language preference.lona.agency1 year

Analytics Cookies (Consent Required)

These cookies are only set when users explicitly accept analytics tracking:

Cookie NamePurposeDomainDuration
_gaDistinguishes unique users (Google Analytics).lona.agency2 years
_ga_<container-id>Property-specific user identification (Google Analytics).lona.agency2 years
_gidDistinguishes unique users (Google Analytics).lona.agency24 hours
_gatThrottles request rate (Google Analytics).lona.agency1 minute

How to Manage Cookies

You can configure your browser to be notified on screen of the reception of cookies and to prevent the installation of cookies on your hard drive. Please refer to your browser's instructions and manuals for further information:

  • Internet Explorer: Tools → Internet Options → Privacy
  • Chrome: Settings → Show advanced options → Privacy
  • Firefox: Tools → Options → Privacy
  • Safari: Tools → Preferences → Security

Note: If you block essential cookies, parts of our website may not function correctly.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information anonymously and report website trends. For more information, see Google's Privacy Policy.

Data Retention: We retain Google Analytics data for 14 months.

User-ID Tracking: When you are logged in and have granted analytics consent, we track you using your Clerk user ID (format: user_xxxxx) for cross-device and cross-session journey analysis.