Privacy Policy

Who is responsible for processing your data?

Identity: MINDSIGHT VENTURES SL
CIF: B-19730910
Postal Address: C/ Freixa, 6 - 08021 Barcelona, Spain
Email: support@lona.agency

For what purpose do we process your personal data?

We process your data to manage your registration on the LONA™ application, respond to your information requests, provide information, services, products, and updates about the application, and send commercial communications and newsletters, if you have given your consent to do so.

How long will we keep your data?

The data provided will be kept to address possible legal liabilities and until the interested party exercises the right to erasure.

What is the legal basis for processing your data?

The legal basis is the user's consent when registering in the application.

To which entities will your data be communicated?

Data will not be shared with other third parties, except where legally required or if we have a reasonable basis to suspect that a user is engaged in the unauthorized redistribution or misuse of the Market Data.

The data may be shared with data processors. We only work with data processors who offer sufficient guarantees of compliance with current data protection legislation and with whom we have signed the corresponding data processing agreements.

By this clause we inform you of the suppliers with whom we work for this application: Tiingo Inc. and Plus Five Inc.

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation as to whether or not MINDSIGHT VENTURES SL is processing personal data concerning them.

Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only retain them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the data subject may object to the processing of their data. MINDSIGHT VENTURES SL will cease processing the data, except for compelling legitimate grounds, or for the establishment, exercise, or defense of legal claims.

Under the right to data portability, the interested party has the right to obtain the personal data concerning him or her in a structured, commonly used and machine-readable format and transmit it to the person he or she designates.

How can rights be exercised?

By writing, attaching a photocopy of your ID card or equivalent identification document, addressed to MINDSIGHT VENTURES SL, by sending an email to support@lona.agency.

What avenues for complaint exist?

If you believe that your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency.

How did we obtain your data?

The data processed for this purpose are identification and contact data.

The data originates from the data subject. In the event that Users interact through ChatGPT; we inform you that the email addresses provided are received by us and used to send communications related to the platform.